BOSS - Request Forms

ATTENTION

Military Community Support Programs is pausing approval of new Military and Family Life Counseling requests for Rotational and Surge support due to limited resources. We will review existing requests to determine how to best support your MFLC needs, which may include realigning counselors in the interim. If we are unable to fulfill your request, a Resource Analyst will contact you. As a reminder, Military OneSource is available 24/7 for service members and their families to request non-medical counseling services.

Feedback Survey Message

Military Community Support Programs is always working to provide high quality services to service members and their families. To help us improve, we will send a link three days after your event requesting you to take a few minutes and complete a short feedback form.

Thank you in advance for your time. We appreciate it.

NOTICE TO USERS: YOU DO NOT NEED TO LOGIN TO SUBMIT A REQUEST

If you need support materials only, please visit Military OneSource Provider Product Tools.

Not sure what support materials are offered?

Resources Available to Service Providers and Leaders from the Department of Defense

Welcome to the request system for military and family support services. This system allows service providers and leaders to augment their work with resources designed to enhance the personal and family readiness of eligible members of the military community. This request system is not for individuals seeking non-medical counseling support. Individuals seeking non-medical counseling support should contact www.militaryonesource.mil at 800-342-9647.

Service providers and leaders may request the following resources at no cost to them:

Military OneSource: Military OneSource representatives deliver presentations and provide resource tables to educate military families, leaders and service providers on available programs and services for the military community. Explore what Military OneSource offers at MilitaryOneSource.mil.

Military and Family Life Counselor (MFLC): Military and family life counselors provide confidential non-medical counseling sessions and presentations on a range of topics, such as relationship issues, deployment and reunion adjustments, anger management, parenting, communication, and grief and loss.

Child and Youth Behavioral MFLC (CYB-MFLC): Child and youth behavioral counselors address the same topics as military and family life counselors. Additionally, these counselors provide confidential non-medical counseling sessions and presentations to children and youth for situations involving school adjustment, separation, parent-child communications and behavioral concerns.

Personal Financial Counselor (PFC): Personal financial counselors augment the Military Services' financial readiness programs by assisting service members and their families with tools, education and face-to-face counseling to achieve their financial goals and successfully overcome financial challenges.

All active-duty, National Guard and reserve service members (regardless of activation status), and DoD expeditionary civilians (when deployed 90 days prior and up to 180 days post-deployment), their immediate family and survivors (non-remarried spouses and their children) are eligible. Veterans and their immediate family members are eligible post separation or retirement (up to 365 days for Military OneSource and up to 180 days for Military and Family Life Counseling and Personal Financial Counseling services).

Coast Guard Eligibility for Military and Family Life Counseling: Members of the U.S. Coast Guard include active duty and activated reserve personnel deployed or mobilized under the Title 10 authority of the DoD and their immediate families.

Coast Guard Eligibility for Military OneSource: Members of the U.S. Coast Guard include those on active duty and activated reserve personnel deployed or mobilized under the Title 10 authority of the DoD. Additionally, members of Coast Guard veterans and their immediate families for up to 365 days’ post-separation or retirement from the military.

Request Support for Your Unit or Organization

On Demand Resource Request

Request on demand support for events that typically last 1-7 days for Military OneSource representatives, military and family life counselors (MFLC), and child and youth behavioral counselors (CYB-MFLC) and 1-3 days for personal financial counselors (PFC). Eligible events include Yellow Ribbon Reintegration Program and other deployment support, resource fairs, wellness, drill weekends, family events, annual training, and marriage enrichment retreats. Review the On Demand Resource Request at a Glance for more information.

Request child and youth behavioral counselors to support day-, week- or summer-long camps for children and youth. View the camp/summer program resource request form to see a complete list of camp types. Review the Camp/Summer Program Resource Request at a Glance for more information.

Request counseling services for MFLC, CYB-MFLC assignments from 8 to 90 days and can be extended to 180 days. Personal Financial Counselors (PFC) support can be requested for 4-90 days. A surge is designed for emerging issues such as military contingencies, natural disasters, crisis and deployment related situations. Surge requestors should work through their designated Military Service headquarters POC to coordinate surge support. Review the Surge Resource Request at a Glance for more information.

Request counseling services for 6 to 12 months at Military and Family Support Centers, child development centers (CDC), youth centers, schools, military units, special operations and recruiting commands. Review the Rotational Support Resource Request at a Glance for more information.